Month: January 2023

Customer service is how your company interacts with its customers—how they’re treated, how problems are solved for them, and how they’re considered in processes and systems. It’s the front line response to customer needs and is the key factor in...

At the start of the year, I resolved to get more organized. I watched a whole bunch of YouTube videos about how to tidy up your Tupperware (did it – yay!), clean out your laundry room (did that too –...

In my work, I’m privileged to meet and work with some pretty amazing people. These leaders truly care about making themselves better leaders of people, and not doers of tasks. They’re already pretty proficient in the day to day of...