TrainingTake charge of your futureWe believe strongly in the power of soft skills training to change business for the better - better for employees, leaders, company owners, and customers.How customers perceive valueIntroduction to Proactive ServiceUsing Role PlaysMaking recommendationsSupport for the FacilitatorGeneral Scenario 1General Scenario 2General Scenario 3How customers perceive value Introduction to Proactive Service Using Role Plays Making recommendations Support for the Facilitator General Scenario 1 General Scenario 2 General Scenario 3